Coordination of supports

Level 1 – Support Connection

Under this level of support, our support coordinators provide holistic assistance to NDIS participants in understanding and implementing their NDIS plan, and connecting them with service providers as per their developmental needs and goals. We help you make the right decision, and utilise your NDIS plan effectively, by answering questions that you may have, and

taking your next important step towards managing your supports. Support Connection makes it easy for participants to actively manage their plan, feel empowered, and develop an understanding of working with service providers, resolving issues if any, and participate in NDIA processes independently. We aim at strengthening your ability to connect with supports, and build capacity to maintain relationships in the right manner. Feel free to contact our support staff for more information, or any assistance you may require.

Level 2 – Support Coordination

This support service enables participants to design and build their supports.It majorly focuses on assisting participants to exercise their control and direct their lives as per the support services available to them. We help them understand the NDIS, funding, and provide regular assistance to manage complex supports. Along with this, we enhance your ability to identify, and resolve issues with service providers, liaise as per your requirements, and emphasise on being responsive to crises and being able to manage uncertainties.

How One Step Care Support Coordinator can help:

Helping participants understand the NDIS and navigate through their plan to be able to act independently
Conducting assessments to determine funding levels of participants
Helping you find the right service providers as per your developmental needs
Liaising with service providers, and carrying out negotiations to develop service agreements based on fair practices.
Helping you take control of your support services, and resolve any issues with service delivery
Supporting you during crisis situations, and helping you respond in the best way possible
Helping you manage your funding, after analysing your NDIS plan
Enabling you to be prepared for a plan review
Making changes, or concluding service agreements and helping you to liaise with them appropriately

This support falls under the following NDIS Support Categories in your NDIS Plan: Capacity Building – Support Coordination

Level 3 – Specialist Support Coordination

Our Specialist Support Coordination service is designed to meet the needs of the participants with complex needs. Under this service, our support coordinators will offer comprehensive disability assistance and help the participants in managing their support environment, avail of all necessary supports, and optimise their NDIS plans. This support is ideal for participants with severe physical disabilities or mental health issues. Our support coordinators follow an all- around approach and offer high-intensity support tailored to their individual needs. Under this service, our dedicated team will –

Connect with all the stakeholders involved, including primary caregivers, family members, service providers and other professionals, and deliver personalised support.
Help identify and mitigate any risks and secure a safe and comfortable NDIS journey for the participants.
Ensure the participants have all the resources they need to address complex barriers and pave a growth-oriented path for themselves.
Make sure their support plan caters to all their everyday and complex needs and derive positive outcomes.

To know more about our specialist support coordination service, get in touch with us today.